All orders are shipped within 48 hours Monday – Friday 8am – 5pm. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. For items that are hand made and personalized please review additional product information. Items may take a period of time to be completed. Your order will be updated with progress in the order notes.
Should you for any reason be dissatisfied with your purchase please call me directly at 250-503-8614 or email me firstname.lastname@example.org within 7 days. Exchanges and returns are handled on a case by case basis. I will do my utmost to ensure your satisfaction. Thank you.